Privacy Policy

This Policy provides information about data we collect, use, and share, and our commitment to using the personal data we collect in a respectful fashion.

We at Tiwiw, care deeply about privacy, security, and online/offline safety, all of which are a significant part of our essential mission: to protect users of our products and services (“you” and “your”) from the risks of theft, disruption, and unauthorized access to their information and activities.

This Privacy and Data Protection Policy (“Policy”) is designed to inform you about how we collect and use your personal data through our products, services, and web-based and mobile applications (collectively, the “Services”) or when you interact with us.

This Policy applies both to the information we collect from you when you avail one of our Services and to the information we collect from any third party websites/ apps used through our website.

When you access or use our Services, you acknowledge that you have read this Policy and understand its contents. Your use of our Services and any dispute over privacy is subject to this Policy, any applicable Terms of Service (including any applicable limitations on damages and the resolution of disputes) and any applicable Agreement.

As Tiwiw grows, our business changes, and we may update this Policy at any time as we deem appropriate to reflect those changes. If there are any material changes to this Privacy Policy, we will notify you by email, in-product notification, or as otherwise required by applicable law. It is important that you check back and make sure that you have reviewed the most current version of this Policy.

This Policy applies to all users of our Services across the world.

In order to provide our services, we collect information. Some information you provide directly to us, some we collect automatically through our Services, and some is collected from third parties. In this Policy, “Personal Data” refers to data that could be used, alone or in combination with other data, to identify you as an individual.

• We collect the content, communications and other information you provide when you use our services including when you sign up for an account, create or share content and message or communicate with others. This can include information in or about the content that you provide such as the location of a photo or the date a file was created.
• Our systems automatically process content and communications that you and others provide to analyse context and what's in them for the purposes described below.
• Data with special protections: You can choose to provide information in your or life events about your religious views, political views, what you are "interested in", what you “wish for” etc.. This and other information (such as racial or ethnic origin, philosophical beliefs etc.) could be subject to special protections under the laws of your country.
• Networks and connections.  We collect information about the people, Pages, accounts, hashtags and groups that you are connected to and how you interact with them across our platforms, such as people you communicate with the most or groups that you are part of, pages or profiles you’ve visited, products you’ve looked for etc. We also collect contact information if you choose to upload, sync or import it from a device (such as an address book or call log or SMS log history), which we use for things such as helping you and others find people you may know and for the other purposes listed below.
• Your usage. We collect information about how you use our services, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with and the time, frequency and duration of your activities.
• Things others do and information they provide about you. We also receive and analyse content, communications and information that other people provide when they use our services. This can include information about you, such as when others share or comment on a photo of you, send a message to you or upload, sync or import your contact information.

• Advertisers, app developers and publishers can send us information through various mediums that they use, including our plugins, links etc. These partners provide information about your activities off Tiwiw LPP including information about your device, websites you visit, purchases you make, the ads you see and how you use their services. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.
• Partners receive your data when you visit or use their services, or through third parties that they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing us with any data.

• Certain Services may request permission to access your location. Where you grant this permission, we will collect information about your location using GPS, wireless, or Bluetooth technology. You can control access to precise location information through your mobile device settings. We also may look up your IP address to determine your general location.

We use the information that we have (subject to choices you make) as described below, and to provide and support to services described in the terms:

• Provide, personalise and improve our Products:
  We use the information we have to deliver our Products, including to personalise features and content and make suggestions for you (such as groups or events that you may be interested in or topics that you may want to follow) on and off our Products. To create personalised Products that are unique and relevant to you, we use your connections, preferences, interests and activities based on the data that we collect and learn from you and others (including any data with special protections you choose to provide); how you use and interact with our Products; and the people, places or things that you're connected to and interested in on and off our Products.
• Location-related information: 
  We use location-related information – such as your current location, where you live, the places you like to go, and the businesses and people you're near – to provide, personalise and improve our Products, including ads, for you and others. Location-related information can be based on things such as precise device location (if you've allowed us to collect it), IP addresses etc.
• Product research and development: 
  We use the information we have to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.
• Ads and other sponsored content:
  We use the information we have about you – including information about your interests, actions and connections – to select and personalise ads, offers and other sponsored content that we show you. Learn more about how we select and personalise ads, and your choices over the data we use to select ads and other sponsored content for you in the Settings.
• Promote safety, integrity and security:
  We use the information that we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security on and off our Products. For example, we use data that we have to investigate suspicious activity or breaches of our Terms or Policies, or to detect when someone needs help.
• Communicate with you:
  We use the information that we have to send you marketing communications, communicate with you about our Products and let you know about our Policies and Terms. We also use your information to respond to you when you contact us.

Generally, we disclose the information we collect to provide the Services, to communicate with you, to advertise or promote our Services, to facilitate changes to or transfers of our business, as required by law, or with your consent. For instance, we may share the information we collect as follows:

• With current and future members of the Tiwiw family of companies for the purposes described in this Policy;
• With service providers who perform services for us;
• If we believe disclosure is necessary and appropriate to prevent physical, financial, or other harm, injury, or loss, including to protect against fraud or credit risk;
• To legal, governmental, or judicial authorities as instructed or required by those authorities and applicable laws, or in relation to a legal activity, such as in response to a subpoena or investigation of suspected illicit or illegal activities, or where we believe in good faith that users may be engaged in illicit or illegal activities, or where we are bound by contract or law to enable a customer or business partner to comply with applicable laws;
• In connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all of our assets or functions where Personal Data is transferred or shared as part of the business assets (provided that such party agrees to use or disclose such Personal Data consistent with this Policy or gains your consent for other uses or disclosures);
• With your consent or at your direction, such as when you choose to share information or publicly post content and reviews (for example, social media posts); and with persons of your choosing and at your discretion, should the product you are subscribed to allow that functionality.

We may also share aggregate data that does not identify you or any specific device with third parties.

We use administrative, organizational, technical, and physical safeguards to protect the Personal Data we collect and process. Our security controls are designed to maintain data confidentiality, integrity, and an appropriate level of availability.

Tiwiw will keep your Personal Data for as long as you are a registered subscriber or user of our products or for as long as is reasonably necessary for business purposes related to provision of the Services, such as internal reporting and reconciliation purposes, or to provide you with feedback or information you might request.

Tiwiw is headquartered in the India, and we have operations, entities, and service providers throughout the world. As such, we and our service providers may transfer your Personal Data to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your Personal Data receives an adequate level of protection in the jurisdictions in which we process it.

If you are a registered user of a Tiwiw Product, you can access and correct the Personal Data in your profile at any time by visiting My Profile.

You may request access, changes to, or removal of your Personal Data in accordance with the applicable laws by contacting us as indicated below.

Although Tiwiw makes good faith efforts to provide customers with access to their Personal Data, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, where the information would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where it is commercially proprietary. If Tiwiw determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Data.

You may contact us regarding this Privacy Notice:

by visiting: www.Tiwiw.com/contactus